Diploma in AVIATION AIRPORT OPERATIONS
100% Placement Assistance
ADVANCED DIPLOMA IN
AVIATION airport operations
If you fly frequently, you may know that every airport is different. In addition to amenities, you may find that some airports are better at their operations than others. Airport operations encompass all of the processes involved in an airport to ensure your experience runs as smoothly as possible. This includes airport customer service, TSA, gateway operators, and more. This article discusses the different processes involved in airport operations and how the airport experience can be improved for all.
Eligibility Criteria
- Well-groomed
- Positive body language
- Age between 18-27 years to start a career
- Minimum education qualification of 10+2, from a recognized board or university
- Good communication skills, fluency, and clarity of speech in both English and Hindi
- Minimum height 155Cms for girls and weight proportionate to BMI
- No tattoos should be visible while in uniform.
EFFECTIVE COMMUNICATION TECHNIQUES
The Effective communication techniques module is primarily designed to help each student communicate effectively in English and Hindi at work. Since this module in this course is highly interactive, students also learn about key aspects of correct and effective communication with the customer.
LIFE SKILLS
The life skills module largely focuses on leadership training, goals and objectives setting, handling procrastination, and effective communication. Hence you must have discipline, patience, responsibility, punctuality, commitment, and self-confidence to be a part of this challenging and well-paid career in the aviation and hospitality industry.
CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT
Customer service is the key to the aviation and hospitality industry. By delivering good customer services, we ensure that we comply with the mission of the entire industry. This module supported by audio-visual content delivers in-depth knowledge of customer interaction and food and beverage services.
COMPUTER RESERVATION SYSTEM (AMADEUS)
Amadeus course teaches the skills required by the staff working in the Air Travel – Reservation, Inventory, and Departure Control System. After the successful completion of the course and passing of exams, students will get a certificate from Amadeus which is recognized by airlines worldwide. It manages the entire check-in process, including retrieving the reservation, making any necessary updates, advanced check-in options, boarding passes, and baggage tags getting printed out.
Modules
- Grooming
- Airfield Operation
- Airside Safety
- Airport Security
- Ramp Handling
- Computer Basics
