Diploma In Aviation

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ADVANCED DIPLOMA IN

AVIATION MANAGEMENT

Advanced Diploma in Aviation Management Training improve your communication & soft skills provides professional knowledge of three career-oriented industries: aviation, hospitality & tourism in all aspects starting from in-flight experience to ground handling, cargo & load management, people & resource management and also receive in-depth training of guest services, reservation desk management, housekeeping management, F&B services and accounting along with the technical skills & presentation skills.

EFFECTIVE COMMUNICATION TECHNIQUES

The Effective communication techniques module is primarily designed to help each student communicate effectively in the English and Hindi language at work. Since this module in this course is extremely interactive, students also learn about key aspects of correct and effective communication with the customer.

ALL ABOUT ENGLISH LANGUAGE

This module carries the entire English Language Grammar loaded with exercises, which is designed to further improve your pronunciation, intonation, and fluency in the use of the English Language. The course is highly interactive and develops student’s skills in public speaking and group discussions required for clearing the interviews.

INTERNATIONAL GROOMING

The International Grooming module at large focuses on the international standards of grooming and etiquette required in the aviation, hospitality, tourism and customer service industries. It includes sub-topics like eating habits, skincare, yoga, make-up, poise training, etc. and imparts the best of professional grooming among the students.

LIFE SKILLS

The life skills module largely focuses on leadership training, goals and objectives setting, handling procrastination and effective communication. Hence you must have discipline, patience, responsibility, punctuality, commitment and self-confidence to be a part of this challenging and well-paid career in the aviation and hospitality industry.

CUSTOMER SERVICE AND RELATIONSHIP MANAGEMENT

Customer service is the key to the aviation and hospitality industry. By delivering good customer services, we ensure that we comply with the mission of the entire industry. This module supported by audio-visual content delivers in-depth knowledge of customer interaction and food and beverage services.

COMPUTER RESERVATION SYSTEM (AMADEUS)

Amadeus course teaches the skills required by the staff working in the Air Travel – Reservation, Inventory, and Departure Control System. After the successful completion of the course and passing of exams, students will get a certificate from Amadeus which is recognized by airlines worldwide. It manages the entire check-in process, including retrieving the reservation, making any necessary updates, advanced check-in options, boarding passes and baggage tags getting printed out.

INFLIGHT SERVICES

The In-flight services module imparts the details of Cabin Crew’s work on board. Cabin attendants take care of your minutest demand, offer the best of food, comfortable bedding and cushions, offer the best in class services designed to make you feel like royalty and enjoy in-flight services like never before that adds to a passenger’s flying experience.

TOPICS COVERED

Eligibility to become a Cabin Crew
First Aid
Basics of Emergency
Equipment
Emergency drills.

AIRPORT GROUND SERVICE OPERATIONS

Airport Ground Service module delivers the entire knowledge about the various departments of the airlines and at the airport. Our ground handling training curriculum covers all the aspects of all the Ground handling procedures which are – Cargo Handling, Passenger Handling & Ramp Management as well as the grooming of your personality to cover all aspects of airport ground handling.

TOURISM AND HOSPITALITY

The Tourism and Hospitality industry goes hand in hand. This module explains the work in various departments of the hotel and travel sector. Tourism and hospitality involved the roles & responsibilities like managing a team of people, organizing travel plans, making bookings, baggage handling, promoting your brand or company in the world market.

INTERVIEW HANDLING SKILLS

Interview skills module prepares the student for facing and clearing all types of interviews and mock test to be successful in the aviation and hospitality industry. Public speaking, mock interviews, group discussions, and positive body language are major topics covered in this course.

Modules

Grooming
Introduction To Aviation
In-flight Services
Responsibility & Roles of cabin Crew
Personality Development
Communication & soft kills
First Aid & Emergencies
Voice & Accent
Professional Grooming
Customer Service and Relationship
Computer Basics